Refunds and Cancellations

• How long does it take to process the refund?

  Once the refund has been processed and the return delivery was accepted, this takes up to 5 working days for the refund to be processed, depending on the payment gateway that you used to pay for the order.

• I have not received my refund yet. What shall I do?

  If you have not received your refund after 7 business days, please notify us via email at shop@lasersandlights.com. A member of our staff will be happy to sort this out for you.

• What is your refund policy?

  Return Policy Our return policy is available for 30 days. If 30 days have gone by since your purchase was delivered, unfortunately, we can’t offer you a refund or exchange. To qualify for a refund, the following should be met: Merchandise must be new, unopened, uninstalled and with all its ori...