As long as the item is in new/unused condition. Returns are accepted as long as they do not exceed 30 days of the buyer receiving the item.
To qualify for a refund, the following should be met:
- Merchandise must be new, unopened, uninstalled and with all its original parts, accessories or documentation (i.e. remote controls, wire harnesses, warranty cards, manuals etc.).
- Items damaged due to improper packaging.
Please note, any merchandise being returned with an open box will be subject to a 25% restocking fee. This covers our expenses to inspect and test the
open boxed items.
The following expenses are non-refundable:
- Shipping services.
- International custom and duties fees.
- Installation services.
To complete your return, we require a receipt or proof of purchase and a Return Merchandise Authorization (RMA). Please complete the RMA request prior to shipping back your return by visiting our - RETURN CENTER.
Please, also check out our return policy in full HERE.